Refund Policy

You may request a refund or return within 7 days of receiving your order if:

  • The product is unused

  • The product is not broken

  • There is no liquid damage

  • The item is returned in its original packaging

Non-Refundable Items

Refunds will not be issued if:

  • The item is broken

  • The item shows liquid or misuse damage

  • The product has been used

Refund Process

Once your request is approved:

  • Refunds are processed within 5–7 business days

  • The amount will be credited to your original payment method

Privacy Policy — Shahab Collections

At Shahab Collections, we value and respect your privacy.

Information We Collect

We may collect personal information such as:

  • Name, phone number, and email address

  • Shipping address

  • Order details

Payment information is processed securely and never stored on our servers.

How We Use Your Information

Your data is used only to:

  • Process and deliver orders

  • Provide customer support

  • Improve our services and website

Data Protection

We do not sell or share your personal information with third parties, except trusted partners required for payment processing and shipping.

By using our website, you agree to this Privacy Policy