FAQs

How can I contact support?
You can contact our support team anytime via WhatsApp by clicking the “Call Us” or “Support” link in the footer. We usually reply within a few hours.

What are your working hours?
Our support team is available 7 days a week. Response times may vary during high-volume periods.

Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available in selected locations. Availability will be shown at checkout.

How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times depend on your location and will be shared after order confirmation.

Can I cancel or change my order?
If your order has not been shipped yet, you can request a cancellation or change by contacting us as soon as possible.

What is your return policy?
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos, and we’ll assist you.

Is my information secure?
Yes. We take customer privacy seriously and never share personal information with third parties